Silence
Is it always golden?
The other day I traveled across the country and something rather unusual took place I thought at the time. For some odd reason, I did not speak to a single person the entire trip. This includes from when I parked my vehicle at the airport until I arrived at my destination. …
Listening Well Increases Opportunity and Reward
Communicating respect, patience and a willingness to build relationships will be to your benefit on many levels, whether applying for a new job, selling, or meeting new people. And it will differentiate you from most everyone else, thereby building your brand.
Genuine willingnessIn the corporate world, most salespeople were very impatient to get a …
Leverage Everything
Two weeks ago, I spoke at another event for Bloomberg TV, in conjunction with Brighthouse Networks in Detroit, Michigan. Bloomberg is my #1 client as a professional speaker. Before the event, I did a short TV interview with WDIV, the local NBC affiliate. That was the first television interview I have done as an author …
Open Minds Walk Through Open Doors – Part 2
We previously discussed the idea of implementing brand new techniques against the advice of others. Entrepreneurs must always be willing to look at new possibilities, take calculated risk and maintain a commitment to education. This is the only way you will advance your business.
Varied viewpointsThe second part of keeping an open mind is …
Your Communication Style Hinders or Greatly Increases Your Success
What are you really saying?
We have all done it on occasion and it’s a bad habit that should be avoided in the future. The habit is subliminally delivering a message that touches upon a sensitive subject. We don’t want to confront another or tell them they are wrong. So when an opportunity presents itself …
Brand Incongruence and Southwest Airlines
I am a creature of habit when I travel. I tend to frequent many of the same restaurants, hotels and airlines as I value brand consistency (service). I am extremely loyal to my brands and I expect a consistent experience much like others. My favorite airline is Southwest. Like a comfortable pair of shoes, the …
Analytical and Sensory Tracking Increase Results
Tell your brain to meet you in the middle!
Having trained in the corporate sales world, I was very in tune with critiquing situations from an analytical framework. Many times over, I heard “Sales is a numbers game.”
Frequently I was asked the probability of closing a sale. Initially I wondered how on earth I …
Showing Appreciation Creates Stellar Results
When someone earnestly complements you, how does it make you feel?
Most human beings savor the momentary attention when they know their best has been delivered and it is received with appreciation. In today’s hectic world many businesspeople overlook this fact. They then wonder why building their business is such a struggle.
Genuine kindness it…Bridging Their Story To Yours Increases Results
Today we begin with the end of the story and then progress to the beginning. Why? The proper sequence of events builds your brand and this is the knowledge we wish to share first.
3. Differentiating yourself from everyone else brings out the unique you ~ your brand.
2. Working so that everyone feels they …
Your Success Depends Upon Originality
This week the active conversation topic was “Do you fit the mold?” The question brought back not so fond remembrances of when I was expected to “behave as a typical female” relayed by some corporate salesmen who didn’t believe a woman could sell, and by my then friends who more traditionally believed “a woman’s place …