Three Secrets to Sounding More Confident In Your Writing
Mediocre writing teems with timidity and hesitation. That’s why it’s so boring. Weasel words and loopholes abound, because the authors are so afraid of making a mistake and looking bad. As a result, the author comes across as lacking in confidence and unsure of their ideas.
There are three ways to sound confident in your …
4 Words You Never Say to Your Boss!
You don’t repair that relationship by sitting down and talking about trust or making promises. Actually, what rebuilds it is living it and doing things differently – and I think that is what is going to make the difference.–Patricia Hewitt
I’m sharing an experience I had with a recent client to highlight the following career …
Communication Lessons from the Field
What are you really saying?
New on the job, Alberta was asked to attend corporate sales training by her Manager. Eager to learn more about sales, Alberta anticipated that after class was over, she would witness an immediate improvement in her sales effort.
Alberta conveyed after the fact that she learned many lessons on how …
Why You’re Nobody’s Hero. Yet.
In Sunday’s Los Angeles Times, real estate entrepreneur Bruce Norris inadvertently describes two heroic moments. He describes them respectively, as 1) a harrowing lesson and 2) his worst mistake. How’s that for putting you on the edge of your seat?
Now that he’s got our attention, let’s go with number one. What was his harrowing …
Does Your Customer Service Policy Support Your Brand Vision?
Before there was unlimited long distance, phone service carriers battled for customers by offering the lowest prices in long distance service. During that time, I was an MCI customer who spent a great deal of time on the phone. One day, I saw an MCI commercial that offered a lower per minute long distance pricing …
Personal Branding Begins in the Waiting Room
Do you know when a job interview has begun? The first question right? Wrong. The elevator. Waiting in reception. The small stalk on the way to the interview room. That is when a job interview begins. The same can be said for a business meeting or a sales call.
In fact, you need to start …
Do You Have What it Takes to Be Famous?
Miley, Lindsay, Amanda, Brittany, Justin, Chris, Rihanna, Honey Boo Boo, You?
When children are asked what they want to be when they grow up, a popular new answer is: “famous.” Honey Boo Boo is famous – famous enough for People magazine to sponsor a lookalike contest. Parents actually entered their kids’ photos in hopes of …
Avoidable Mistakes – Protect Your Personal Brand
I was talking to a CEO recently who told me that executives who send her emails featuring spelling mistakes were one of her pet peeves.
The no-nonsense CEO is aged in her early 60s so she hails from an era when correct spelling and grammar were a given unlike today. She told me she is …
Networking Buddies (When BNI Failed, I Won)
There are many folks who are strong believers in BNI and how it has helped them grow their businesses. For me, BNI never helped. I attended and even joined a BNI group, went for a year and saw no value. I know that this is not the common experience, but if it is your experience, …
The Care and Nurturing of Your Personal Brand
Creating a brand isn’t a set it and forget it proposition. Even after you’ve gotten a job or built a successful business, you need to nurture and protect your brand. A strong, positive brand shows you have character and competence, which can carry you far in business and work. But one little flub can ruin …