Encourage or Detract Clients: How You Solve Problems
Salespeople are invariably the ‘fall’ person for taking the blame when it comes to errors. The blame game is rampant inside the company and clientele hold the representative responsible. The very best approach is to quickly apologize and avoid all excuses. Your immediate apology indicates upfront you are to be trusted and maintains a reputable …
What to Do When You Don’t Know What to Do About Your Job
There are a number of very good tests of personality type on the market, and as a career coach I always recommend that people in transition explore the results of such tests and apply those results in their decision-making processes. Being in transition is an opportune time to assess where you are and what you …
Do You Honestly Convey Limits Upfront?
Reputation management and personal brand development begin with good first impressions. But an overlooked fact is that most try so hard to please, they are not honest about what they can and cannot do. The improved approach is to convey limits upfront in terms of capabilities. The scope may refer to both time allotment and …
Why You Should Document Your Failures
Do you do this today?
Do you take the time to document your failures?
Or, do you sweep past them?
My recommendation … take the time!
It’s not to memorialize them or make them part of your LinkedIn profile (but, they may be useful for interviews and mentoring). Rather, document your failures to learn from …
Take A Timeout to Rethink Strategy
Updated October 16, 2019
Small children are given a timeout to rethink what they just did, and athletes take a time-out to regroup and restrategize. The rest of us can also benefit by rethinking what is currently in play.
Make it a habit to frequently leave the computer behind and to take the time to …
OMG I just made a HUGE error
What do you do when you make a huge mistake at work?
Well, just like in your personal life, there are a few tips and tricks and best practices for dealing with errors. But, it really comes down to one thing.
Some errors are simple:
Calling somebody by the wrong name in front of others.…
How to Continue Moving Business Forward
For most people new to a business, the knowledge of how to keep business moving forward is an unknown. The other side of it is a complete lack of understanding as to the importance the individual and their personal brand plays when it comes to achieving success. The same may be said for advancing one’s …
How Web Tools and Apps Increase Productivity at Work
You don’t need to invest in expensive ERP tools to run your business successfully. Fortunately, with the rise of technology, there is an app for almost anything you imagine. Using online web tools and mobile apps, small and mid-sized businesses can manage their businesses with a smaller budget, using fewer resources and still be very …
6 Tips for Better Communication During Your Next Job Interview
Going to a job interview can be a stressful and intimidating experience. When you’re trying to present the best image possible to your new potential employer, you may be nervous about the impression you’re making. If you’re feeling stressed, it may prevent you from accurately explaining your passions, experience and interest in the job.
Communication …
Opinions Matter and Are to Be Welcomed
We have all been a party to sensitive discussions both personal and in the corporate environment. We know that if we do say what’s on our mind, the other person will take offense. So, although we have the urge to blurt out our opinions we tend to hold back. Most of us are taught that …