Want More Business? Answer Your Phone.
To be re-routed to the wrong department, press 2.
For static over bad music while Google Voice screens your call and then drops it, just wait 10 seconds.
To get the message that you and your call don’t mean much, just leave …
The 9 Attitudes of Leadership
One of lingering fallacies about business is believing that Jim Collins is right. As the bestselling researcher-author of Good to Great and now, Great by Choice, Collins is pretty good at retrospectively interpreting what worked in the past for some businesses. But he’s not great at forecasting how they’ll do when the research project is …
Did You Trick Anyone?
As if you ordinarily invite us to see the real you, Halloween gave you the proper opportunity to pretend. That is pretend to try and fool us with your mask or costume.
At work I saw witches who believe they were wearing clothes becoming someone with a worse attitude. Ghosts who believe we don’t know …
Resolve Issues with Sales Techniques
We have all encountered awkward moments whether with a significant other, client or prospective hiring manager. Whether you feel betrayed, angry or just uncomfortable, it is of less importance than the manner in which you respond.
Sales techniques lead the way out of potentially damaging your outcome.
Using the following steps in order may serve …
Making Small Talk
The top three fatal errors you can make as a leader are:
Failing to leverage your market position Negotiating with irrational forces Not articulating your vision with vigorThis “don’t” checklist works for business, consumer and personal brands. The deadly dangerous part is this: you have to be right with all three rules if you …
Be Defiantly Who You Are!
A past client recently called me to get advice for his LinkedIn profile. He had been an organizer for the Prop 8 campaign in the 2008 election. Prop 8 was an initiative in California that bans same-sex marriages. In other words, this guy was against gay marriage. He expressed reluctance in detailing his involvement in …
Use Cutting Edge Techniques for Improved Results
Steadfast Priorities Increase Results
Have you ever noticed that some people are very negative-minded about what life and business has to offer, while some attempt to always please others, and a third group always seem to know what they want, go for it and are able to get it all done? In my opinion, when you are in business, …
What Do Flint McGlaughlin and Coco Chanel Have in Common?
Flint McGlaughlin is the Managing Director and CEO of MECLABS, an organization that conducts content and optimization experiments to improve the performance of sales and marketing programs.
Coco Chanel, a pioneering French fashion designer, is considered one of the world’s most elegant women.
So how can the two possibly be compared? Certainly, Flint is very …
Two Key Content Marketing and Social Media Ingredients
Spiro Pappadapolous is a speaker and consultant for restaurateurs and small business owners looking for ways to enhance their revenue through social media and emerging technologies.
In a recent blog post, Spiro pointed out an important personal branding lesson:
“You are marketing to humans.”…