Role PLAY versus Real Conversation
Admittedly, I’m the lone ranger when it comes to sales trainers believing role-play is a great way to teach others to sell best. In my opinion, role-play is just that – play, or playing a game.
Typically, salespeople seek the way to win approval, a sale, or the game. Accordingly, they try to formulate their …
Knowing When Your Career Tank is on Empty
Your career tank can be similar to your automobile gas tank in that you have to fill it up from time to time. You have to make sure you have enough motivation, energy and positive relations with your current employer that if you want to make a change, you can do so relatively painlessly. If …
Your Own Personal Brand No Fly Zone
“There are times when the best appointment you keep is with yourself.” [tweet this]
There are many times, especially as we start the week, that we run around trying to take care of so many “conditions” that we ourselves have implemented. We might have the standard that all phone calls get answered in two hours …
Parents Beware: Branding Beyond Home Life
As a writer, I’ve built some of my own brand reputation on the fact that I am a “mommy blogger.” I love being part of this community – most of the time. When I’m bidding on a new writing project, however, I often don’t list the link to my parenting blog. Since I do not …
What Your Look Says About Your Brand
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Throughout our professional lives, we’re constantly reminded about the importance of nonverbal communication. It makes up around 90 percent of all communication, meaning it’s essential to pay attention to it. The way you look and act, even before words come …
Branding by Association – Part II
In the world of personal branding, there are influences on your brand that you may not realize. In a post from a few weeks ago, Branding By Association, I referenced how your associates can influence how others consider you. Associating yourself with certain groups will affect how you are perceived – both positively and negatively. …
Three Secrets to Sounding More Confident In Your Writing
Mediocre writing teems with timidity and hesitation. That’s why it’s so boring. Weasel words and loopholes abound, because the authors are so afraid of making a mistake and looking bad. As a result, the author comes across as lacking in confidence and unsure of their ideas.
There are three ways to sound confident in your …
4 Words You Never Say to Your Boss!
You don’t repair that relationship by sitting down and talking about trust or making promises. Actually, what rebuilds it is living it and doing things differently – and I think that is what is going to make the difference.–Patricia Hewitt
I’m sharing an experience I had with a recent client to highlight the following career …
Communication Lessons from the Field
What are you really saying?
New on the job, Alberta was asked to attend corporate sales training by her Manager. Eager to learn more about sales, Alberta anticipated that after class was over, she would witness an immediate improvement in her sales effort.
Alberta conveyed after the fact that she learned many lessons on how …
Why You’re Nobody’s Hero. Yet.
In Sunday’s Los Angeles Times, real estate entrepreneur Bruce Norris inadvertently describes two heroic moments. He describes them respectively, as 1) a harrowing lesson and 2) his worst mistake. How’s that for putting you on the edge of your seat?
Now that he’s got our attention, let’s go with number one. What was his harrowing …