"Leadership Shift"
News

Good Relations anticipates leadership shift after long-standing CEO’s exit

UK-based public relations company Good Relations is set for a leadership shake-up, with its current CEO poised to step down in September after a remarkable 15-year tenure. During this time, the firm secured large accounts with industry giants like Nintendo, Subway, and Airbus.

Despite the forthcoming change, Good Relations continues its successful collaboration with these …

"Crisis Management"
News

Identifying early signs key to crisis management, says Slateford Associate

Senior Associate at Slateford, Jess Alden, recently stressed the significance of identifying early warning signs to prevent corporate reputation crises. Successful crisis management, according to Alden, often relies on an ability to recognize threats early on. These warning signs might come through unusual customer complaints, negative press, or issues highlighted by employees. Proactively addressing these …

"Customer Bonds"
News

Top US brands owe success to customer bonds

The top 15 favourite brands in the United States, ranging from sprawling tech companies to everyday fast-food chains, owe their success to several factors. These include product quality, innovation, customer service, robust marketing strategies, and crucially, the ability to form a strong emotional bond with their customers.

Building a brand’s appeal isn’t a random process. …

"Heavy Investment"
News

AbbVie invests heavily in physician-directed marketing

In 2023, AbbVie, a well-known pharmaceutical company, made a prominent move in the industry by investing an estimated $145.7 million on physician-directed marketing. The company, famous for creating the successful anti-inflammatory drug Humira, showed its aggressive marketing strategies to fortify its standing in the ever-competitive pharmaceutical field.

Humira, a worldwide best-selling drug, transformed the treatment …

telephone answering services
Advertising

Small Business, Big Impact: Why a Cheap Telephone Answering Service is Essential for Growth

In the bustling cityscape of Chicago, small businesses strive to make their mark amidst fierce competition. With limited resources and the constant pressure to keep up with larger enterprises, these businesses face unique challenges. The need to establish a professional image, provide excellent customer service, and maximize every opportunity is paramount. Fortunately, there is a …