Relationship NetworkingWorkplace Success

How to Bully-Proof Yourself at Work

Bullying at work is an epidemic. You might have witnessed a bully intimidating or disturbing another employee. Perhaps you’ve been a target of bullying yourself. Across all sectors of business, industry, the professions and our military forces, bullying reduces productivity, and produces fear, demoralization, and escalating violence.

A common result of bullying is the removal …

Career DevelopmentRelationship NetworkingSkill DevelopmentWorkplace Success

The Underappreciated Art Of No in Business

How to set respectful professional boundaries to avoid burnout.

In a rebounding economy, where many professionals and business owners are still trying to find their footing, it may be tempting to simply be grateful for opportunities and refrain from doing anything that might make you look like anything less than a team player. However, if …

Career DevelopmentRelationship NetworkingWorkplace Success

Customer Service Beliefs that Can Hurt Your Business

Business owners understand that customer service is an important aspect of building repeat and referral business. But some beliefs and ideas around customer service may actually hurt business. Here are some common customer service beliefs you should rethink.

Customers only care about price

Few people want to pay more than they have too, but price …