Chief Customer Officer 2.0
A Review
In an approach that lauds her current fans while expanding outward, Chief Customer Officer 2.0, the sequel to 2005’s Chief Customer Officer, further expands on Jeanne Bliss’ Customer Leadership position by taking readers on a detailed, expansive journey through how, exactly, a successful COO functions. By assuming the readers have already taken the …
5 Job Search Tips for Baby Boomers
By the time many of us turn 50, there is a good chance we have been working for 35 or more years. Of course, this is taking into account those teen summer and college jobs that helped pay for books, clothes and parties. That is an awful lot of work experience regardless of what those …
Massage and Redirect Business Aches into New Revenue Streams
Unfortunately, most entrepreneurs find themselves alone with thoughts of quitting when initial trials continually turn out to be errors. Depression sets in while the thought of quitting the endeavor magnifies to appear as the only option. But we all know that options are infinite.
The next choice is what truly matters. When these down days …
6 Careers Where Getting an Advanced Degree Will Actually Reward You
We’ve all heard the horror stories of people with Ph.D. degrees who, because they can’t get a job in their field, are working as baristas and grocery store baggers. While it’s true that some advanced degrees don’t guarantee a bump in career opportunities and employability, there are some career paths where an advanced degree provides …
5 Ways Women Give Away Power
The history of women in the workplace began 250 years ago with The Daughters of Liberty, the first society of working women that was organized to boycott British goods. In 1903, 138 years later, the first National Women’s Trade Union League was formed. This league advocated for higher wages and improved working conditions for women.…
What Do You Get When You Fall in Love?
Some people fill the world with silly love songs, wrote Paul McCartney. As a career coach, I wish they did not, at least when it came to falling in love with a certain company. I am alarmed by the number of clients who come to me with certainty about how perfect a specific company is …
How Brandon Scott Wolf Made a Career out of Comedy in NYC
I recently had the pleasure to interview comedian Brandon Scott Wolf who was recently hired as a staff writer for Neil Patrick Harris’s new show “Best Time Ever With Neil Patrick Harris”. Other writers for the show include Neil Patrtick Harris, Jim Wise, Paul Greenberg and head writer Mason Steinberg. After years of hard work …
Ways to Motivate Millennials in the Workplace
Millennials are the generation born between 1980 and 2000. Currently, they make up almost 33% of the US workforce so one in three employees is a millennial. While millennials are highly educated and technology capable, they are unfortunately the most frequent job hoppers. Studies show that this generation generally stays in one job around 2 …
3 Best Ways To Customize Your Resume
Customization is key. Never before have those three words applied more to the job market. Today, recruiters and hiring managers aren’t looking for resumes with generic experience; they’re looking for job seekers with resumes that directly relate to the role being filled.
In fact, 87 percent of the 411 HR professionals surveyed by SHRM in …
Basic Life Advice That Matters
My grandniece is four and she and I were talking about her future. (Just kidding. I was thinking about her future in her presence.) In case I’m not around to give her advice when she might be willing to listen I decided to write it down now.
With over thirty years as an executive coach …