Small Business Leaders Under-Estimate Power of Their Communication
Someone on LinkedIn last week commented on an article I published in 2014 about “open-door” policies saying, “I used to work for a boss that told us that HE had an ‘open-door policy’ with ‘My door is always open… So please walk by quietly!’ ”
“This manager did often joke about things and this may …
Easily Exceed Year End Goals
Given that the end of summer is fast approaching many are preparing to take vacation. During this more relaxed time period, spend ample time anticipating what may be achieved upon everyone’s return to work.
Dates to Review
If you haven’t already, in the future ask your clientele when they anticipate taking vacation. Note the dates …
7 Steps to Revamp and Fuel Business
Most likely you will agree that some weeks are better than others. In fact, some days and weeks are ones we wish we never experienced. The one culprit at the center of these unfortunate incidents is miscommunication.
The biggest problem in front of us when miscommunication arises is the fact that we do not want …
Keep Sales Fluid Using These 5 tips
If you have ever felt repelled by someone then you will appreciate the idea of magnetic communication. The style of attracting interest first in you and then in the business services you provide. The concept stems from observation of the demeanor of others and how welcoming they appear upfront.
Friendliness
It is the facial expressions …
Errors to Avoid and Communication Consistency Will Fuel Sales
Nothing is more distressing than to try to work with someone who is inconsistent throughout all of their communications. This includes verbal, written, and behavior in addition to body language and facial expressions.
The inconsistency is troubling because it raises the question of whether the person may be trusted. As a business professional it is …
Tips and Field Stories to Help You Improve Sales
The study of observation to learn what is to be avoided along with the best of what you experience will dramatically improve your outcome for the effort you put into your everyday sales effort. Opportunities arise every day to do so with you as the buyer, at networking events, and how people communicate online. Consider …
7 ways to WOW your customers
At a recent outing in San Francisco, I stopped at Burberry to shop. Most experiences I’ve had shopping at places have been OK, some great; but rarely do I have an experience where I need to tell the world just how spectacular it was.
By providing over the top, knock your socks off service to …
Avoid these Potholes in the Road of Communication
Communication is already complex. It is a road filled with U-turns, roundabouts and dead ends, stretching on as far as the eye can see. Communication is extremely layered, encompassing spoken words, volume, timbre and body language in a complex display of sound and movement. With the advent of email, text without the subtle signs of …
Are you routinely taking these 5 steps to make the sale?
We invariably and continually make changes in our lives. While the topics are endless, the approach for each holds five basic steps in common. Routinely making these steps a habitual practice will serve to improve your results.
Research
Email and social media are perfect examples of people attempting to sell without knowing a thing about …
Why Should I Do Business with You?
The title of the article says it all when it comes to leading effective meetings. As the sales executive, you are the leader when meeting with clientele.
False Start
On occasion you may hear someone say, “I can talk to you now, but I only have a few minutes. In a snapshot, tell me what …