Over Deliver on Expectations to Receive Extraordinary Results
As you are about to complete a transaction with a client, ask what their expectations might be regarding their purchase. Several reasons exist for doing so.
On a rare occasion, you might hear something unreasonable, so it’s good to clarify ahead of time. Be straightforward by letting the client know what you cannot do and …
How to Build Your Brand by Giving it Away
You’re bright, have industry insight and possess a strong worth ethic. What’s the problem? You cannot get your foot in the door. Whether you’re on the market for a new position or are vying for a lucrative new contract for your business, getting your foot in the door can prove a challenge. This is especially …
Remembering Names is Part of Your Personal Branding
You probably like to hear your name favorably called out. Well, so do others. People never forget that you remembered.
It’s funny; the same guy who says he can’t remember names remembers the Tennessee/Florida football game score in 1991 or the wine he drank in Tuscany two summers ago. Why does he remember the score? …
What Disney Can Teach Entrepreneurs
When Walt Disney first sketched a mouse on a train trip back from a failed business meeting, he probably had no idea that Mickey Mouse would become the enduring icon of family entertainment and the Disney brand. However, as he built his empire, he probably wasn’t surprised by it. The business decisions he made suggest …
Questions Drive Focus, What is Your Primary Focus Question?
For the last in my series on the “self-communication” context of The 3 Levels of High-Performance Leadership Communication you are going to learn a powerful strategy for your self-talk and internal dialogue that can transform the results you achieve in business and life.
In the previous three blog articles here you’ve read about:
The 3…Defeating Procrastination for Achieving Excellent Results
Have you ever been ultra excited about tackling a brand new project for business growth, but once it was time to get started, panic hit? The question usually becomes, “How and where to begin?” All of a sudden the excitement converts into uncertainty and sometimes fear. In turn, the dilemma is met with procrastination.
Procrastination …
A Major Obstacle to Growing as a Leader
Due to the fact that I have worked as a psychologist and family coach over the past 20 years, I have had the privilege of observing and interacting with thousands of individuals and families. Obviously, some people are more healthy and functional than others.
And it is clear that we all have problems, so the …
What Can Baseball Teach Us About Business
Last week I had the privilege and pleasure of watching my son’s baseball team play and win the Washington State 3A Championship. More than a few times during the championship game I was reminded that baseball is a lot like business. There are a lot of moving parts to monitor, evaluate and respond to… in …
Having a Center of Influence Plan
A center of influence (COI) is a person you know or wish to know, who is well connected in a certain geographic or professional marketplace. This person has many contacts and is well respected in his or her network.
In most cases the COI is a professional who has influence in a certain network of …
Strategies to Improve Calls and Increase Sales
The successful sales professional will begin all conversations from the prospective client’s point of view. They encourage prospective clients to speak first and share everything on their mind. This is the simplest and most direct route for understanding what the prospective client truly needs, wants, and desires, and is the key for quickly getting to …