What Successful People Read that You Don’t
I was finalizing a purchase with a new company this weekend and because it was a new vendor, I had to complete the deal by registering on the company’s website. The sales representative was charming and extraordinarily knowledgeable throughout the entire negotiation, so it didn’t surprise me when she wanted to coach me through this …
How to Survive a Computer Crash
The computer has changed the way we do business and work. So when a computer crashes, it becomes nearly impossible to work. This is what happened to me when I woke up last Friday morning and my computer wouldn’t boot. After a couple of blue screens, I determined I’d need to take it in for …
Over Deliver on Expectations to Receive Extraordinary Results
As you are about to complete a transaction with a client, ask what their expectations might be regarding their purchase. Several reasons exist for doing so.
On a rare occasion, you might hear something unreasonable, so it’s good to clarify ahead of time. Be straightforward by letting the client know what you cannot do and …
Remembering Names is Part of Your Personal Branding
You probably like to hear your name favorably called out. Well, so do others. People never forget that you remembered.
It’s funny; the same guy who says he can’t remember names remembers the Tennessee/Florida football game score in 1991 or the wine he drank in Tuscany two summers ago. Why does he remember the score? …
Questions Drive Focus, What is Your Primary Focus Question?
For the last in my series on the “self-communication” context of The 3 Levels of High-Performance Leadership Communication you are going to learn a powerful strategy for your self-talk and internal dialogue that can transform the results you achieve in business and life.
In the previous three blog articles here you’ve read about:
The 3…Defeating Procrastination for Achieving Excellent Results
Have you ever been ultra excited about tackling a brand new project for business growth, but once it was time to get started, panic hit? The question usually becomes, “How and where to begin?” All of a sudden the excitement converts into uncertainty and sometimes fear. In turn, the dilemma is met with procrastination.
Procrastination …
Personal Branding Lessons From Sgt. Bergdahl
Five years in captivity changes you. Whether Bergdahl walked away from his duty in Afghanistan into the arms of the Taliban or not, he was unable to return until his release was negotiated. He is now being held at a medical facility and won’t be reunited with his family for weeks.
It takes a lot …
Having a Center of Influence Plan
A center of influence (COI) is a person you know or wish to know, who is well connected in a certain geographic or professional marketplace. This person has many contacts and is well respected in his or her network.
In most cases the COI is a professional who has influence in a certain network of …
Establishing An Improved Clientele
Difficult and rude clients have the ability to make you wish you never began your business. But deep down you know that’s not true; instead, you recognize a need to alter your course of action. The following strategies are written to assist you with putting wind in your sales!
1. Increase energy to make the …
Personal Branding Weekly – Are You Blowing the Referral Process?
You don’t have to be a small business owner to value referrals. Individuals, professionals, executives and job seekers can also benefit from a referral. A referral is when someone lends their reputation and credibility to you by connecting you with someone who knows, likes and trusts them or by being a third party who validates …