Author: Susan Gilbert

Susan Gilbert uses her laser focus knowledge to coach and provide online marketing and social sharing programs for authors, speaker, experts and small businesses. She is the author and publisher of several books including “The Land of I Can,” and “KLOUT SCORE: Social Media Influence, How to Gain Exposure and Increase Your Klout,” Susan combines online marketing with strategic thinking to create successful programs. Working most often with authors and entrepreneurs, she understands promotion at a personal level as a regularly quoted resource in USA Today, Entrepreneur, Inc. Magazine and many more. Follow her Digital Marketing Tips at her blog: SusanGilbert.com
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Tips for Customer Building Communication

Improve Your Brand With Customer-Centric Relationships

Online communication with your brand’s customers is not about just sharing information, but rather personal interaction with them, otherwise known as customer-centric marketing. In order to establish trust and build relationships it’s important to respond to the needs of your connections.

How can your personal brand connect with customers …