Author: Pete Leibman

Career & WealthRelationships & Personal GrowthReputation Management

Why And How To Wow Your Customers

World-class customer service is the best business development strategy of all-time.

When you exceed customers’ expectations, they will continue to buy from you, and they will tell their friends to buy from you as well. Renewals and referrals create a solid foundation for a profitable business.

When I worked for the NBA’s Washington Wizards, our …

Communication & NetworkingRelationships & Personal Growth

How To Be Incredibly Productive Every Day (Part 3)

In recent articles, you’ve learned how to be incredibly productive every day by planning the day the night before and by keeping track of how you spend your time. While these practical strategies will definitely boost your productivity, it’s still possible to get thrown off track, especially if you work in a dynamic, fast-paced work …

Brand Yourself AsCommunication & NetworkingLifestyle & Habit BuildingRelationships & Personal Growth

The Fastest Way To Become An Expert On Anything

After failing my first major exam as a college student (note: it’s not wise to begin studying for an 8 am exam at midnight the night before), I decided to create a “studying process.” By using this process during the rest of my collegiate career, I survived college and was able to graduate from Johns …