Does Your Customer Service Policy Support Your Brand Vision?
Before there was unlimited long distance, phone service carriers battled for customers by offering the lowest prices in long distance service. During that time, I was an MCI customer who spent a great deal of time on the phone. One day, I saw an MCI commercial that offered a lower per minute long distance pricing …
Spread Your Brand Message Offline
The Internet has revolutionized marketing. Now, in a matter of seconds, at very little cost, you can spread your brand message and engage with your market around the world. Online marketing is so affordable and effective that many small businesses, especially those focused online, ignore offline marketing opportunities. But you don’t need a WI-FI connection …
The Care and Nurturing of Your Personal Brand
Creating a brand isn’t a set it and forget it proposition. Even after you’ve gotten a job or built a successful business, you need to nurture and protect your brand. A strong, positive brand shows you have character and competence, which can carry you far in business and work. But one little flub can ruin …
Branding Blah
Recently I read Speak More! produced by the National Speaker’s Association, and it had a chapter titled “Author-Speaker-Coach Snooze.” Upon reading this, I knew it was speaking to me. My business card essentially says, “author, speaker blah, blah, blah”. I’m not the only one. I see speakers, consultants and service business owners all the time …
Does Your Marketing Tone Match Your Brand?
Tone is an important component of branding that can easily go awry. We think of branding as a way to define the uniqueness of a business, particularly in terms of attracting a target market. The brand is given a voice through tone. Elegant Eloquence Calligraphy and Curly Sue’s Curly Q Calligraphy offer the same services, …
Make Your Resume Stand Out Using Marketing Strategies
Few would doubt the importance of a resume in the job process. It is the first chance you have to convince an employer you’re the person for the job. According to a report in the George Washington University Office of Career Services, job seekers compete with 75 to 100 other candidates for every job opening. …
Three Tips to Clean Up Your Digital Dirt
Don’t think your online activities can hurt you? Just ask former Congressman Anthony Weiner who is now a joke, not because of his name, or at least not because of his name alone, but also because he Tweeted pictures of his privates. Or rapper 50cent who complained on Twitter that his grandmother told him to …