One Sentence You Should Never Say at Work

Our jobs can be a challenge amidst all the change that invariably is happening at our companies. Whether we are at a fast growing start-up, a huge corporation adapting to new market conditions and competitors or somewhere in between, odds are this is a reality of work.

No matter what your job, company or industry, there are certain principles we all should strive to uphold. From driving results to people fast learners, all have their own level of importance. One of these key categories is our attitudes. Not only will our attitudes affect the quality of our work, but it also will affect how others view us.

It makes sense to maintain a positive attitude. Besides motivating ourselves to push-on in adversity, it helps us look good amongst the team. While a negative attitude can manifest itself in many ways, from small comments like, “this new policy sucks!” to “there is no way we are going to solve this problem!” there is none worse than when you say (and think), it’s not my job.

When you have this 4-word mentality, you are a poison to your team. It shows you have the mentality that you have sectioned off your work and the value you bring to your company to a tiny box that is determined by your job description.

Here are 3 reasons you should never even think the words “it’s not my job”:

  • It limits you from career growth – If you are constantly concerned about how little you need to do to fulfill your job responsibilities or are only interested in doing what you were initially hired and explicitly told to do, then you will not inspire others to believe in you and your abilities. You won’t be given any new and exciting opportunities and later (if not sooner) your days will be relegated to mundane tasks that don’t matter as much to the future of your company.
  • You won’t learn anything new – If you have a “it’s not my job” mentality, your work days will not be exciting. You will most likely get caught in the routine things that you are comfortable with (truly successful people are willing to regularly step outside of their comfort zones).
  • You are being a selfish non-team player – If you are being asked to do something or see an opportunity to complete a project that may be outside of the scope of your job, odds are it is needed because there is no one doing it today. In almost every case it will help your team.

Note: This is especially true when you are working on a small team, in a new growing area of your business or are at a start-up. I once founded a start-up with a friend of mine. Routinely my business partners would say “it’s not my job.” Besides annoying me to no end, I was like, “there’s only two of us, so if it’s not your job then whose job is it?!?! Mine?”

When facing tasks that are outside of the scope of your job or that you are not familiar with, use the following 3 steps to help you contribute rock-star results:

  • Partner with someone – If there is a group that does have expertise in something you have been asked to work on, bring them into the fold. Not only will you get their expertise and buy-in, but you will learn more in the process and get the work done faster. Plus it will show good teaming, something all bosses like seeing.
  • Do your research– If you are asked to do something new and outside of the normal scope of your job, odds are the right way to do it won’t just come to you. Research ways to do the task and look for sources of the information you need to do.
  • Ask for help -If you aren’t able to find a partner who has the task you have been asked to do as part of their job, and if your research efforts are fruitless, ask for help. Make sure to ask to the right person (preferably someone other than your boss), and show them the work you have done and how you think you should do the task instead of just blindly saying “tell me how to do this.”

Take ownership of the work you do and take new work that may be outside of the comfortable scope of your job as an opportunity to grow and learn. It will help you develop a solid personal brand. More than anything else, if you do say “Ok, I’m happy to help,” instead of “it’s not my job,” then people will take notice and before you know it you will be receiving new and exciting career opportunities.

Picture of Aaron McDaniel

Aaron McDaniel

Aaron McDaniel is a corporate manager, entrepreneur, author, public speaker and community leader. Aaron has held numerous management roles at a Fortune 500 company, being one of the youngest ever appointed appointed Regional Vice President at the age of 27, and is the founder of multiple entrepreneurial ventures. Aaron instructed a highly rated student-led course on leadership at UC Berkeley’s Haas Undergraduate School of Business and has a book, The Young Professional’s Guide to the Working World: Savvy Strategies to Get In, Get Ahead, and Rise to the Top, due to be out later this year. Aaron offers advice that helps young professionals build the foundation for a successful career. 

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